FAQ

Q: What is the best shipping method for the shipment of mobile phones ?
A: According to our practice, EMS is the best shipping method for order with mobile phones. As mobile phone is sensitive products to many countries, the customs pay careful attention to it. However, shipping by EMS for mobile phones is the safest way, because EMS is a kind of civil use shipping company, different from other commercial use shipping company like DHL , Fedex, UPS or TNT.

Q: Customs and Tax Issue ?
A: Mobile-Barn always associates customers to clear the customs and reduce the tax. For some countries where the customs is very bureaucratic, we will provide the Commercial Invoice with our company chop and signature to prove that the parcel is exported properly. In order to reduce the tax that our customers would pay, we can help undervalue the goods as 50% of original deal price.

Q: How about the Quality Control ?
A: Since mobile phone is very costly products, Mobile-Barn focus on the quality control seriously. Once we get the phones from our factory, firstly we will check the outlook, keypad and cameras if any scratch, any firmware missing and so on. Secondly, we will inspect each one of the phones no matter it is order of 100pcs or 1000pcs, our in-house examiner will inspect all the functions of the phone, including the usb data cable connection , usb charger and earsets and so on before delivery. 

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